Privacy policy

Last updated: October 21, 2026

StilLife operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). StilLife is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in it.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or anonymized so that it cannot identify you. Depending on how you use the Services, where you live, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information.

• Contact information includes your name, address, billing address, shipping address, telephone number, and email address.
• Financial information includes credit card, debit card, and financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
• Account information includes your username, password, security questions, preferences, and settings.
• Transaction information includes products you view, add to your cart or wish list, purchase, return, exchange, or cancel, and your past transaction history.
• Communications with us includes information in your communications with us, for example when you contact customer support.
• Device information includes information about your device, browser, and network connection, your IP address, and other unique identifiers.
• Usage information includes information about your interactions with the Services, such as how and when you access and navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources.

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services, including from your device when you use our products or Services or visit our website, and through cookies and similar technologies.
• From our service providers, including when we engage them to use certain technologies or to collect or process your personal information on our behalf.
• From our partners and other third parties

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes.

• Providing, customizing, and improving the Services We use personal information to provide you with the Services. This includes performing our contract with you, processing payments, fulfilling orders, remembering your preferences and products of interest, sending account notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Services.
• Marketing and advertising We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying online advertisements within the Services or on other websites based on products and services you have purchased or added to your cart and your other use of the Services.
• Security and fraud prevention We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potentially fraudulent, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and keep the Services secure. If you register an account when using the Services, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.
• Communicating with you We use your personal information to provide customer support, respond promptly, provide effective Services, and maintain our business relationship with you.
• Legal reasons We use your personal information to comply with applicable law and respond to valid legal processes, including requests from law enforcement and government agencies. We also use it to participate in or investigate civil discovery, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include the following.

• With Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners to provide marketing services and deliver advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites. You can exercise your right to opt out of these uses here.
• When you direct, request, or consent to our disclosure of certain information to third parties, for example to ship products or when you use social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms or policies, or to protect and defend the Services, our rights, and the rights of users and others.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services is transmitted to and shared with Shopify and third parties that may be located in countries other than the country where you live, to provide and improve the Services for you. In addition, to protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information and responding to requests to exercise your rights regarding its use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, please review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of those sites, or the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public places, including third-party social networking platforms, may be visible to other users of the Services or those third-party platforms, without limitation on its use by us or the third party. Our inclusion of these links does not in itself imply endorsement of their content or their owners or operators, except as expressly stated on the Services.

Children’s Data

The Services are not directed at children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” personal information of individuals under 16, as those terms are defined under applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send to us may also not be secure while in transit. We recommend that you avoid using insecure communication channels to send us confidential or sensitive information.

How long we retain your personal information depends on various factors, including maintaining your account, providing the Services, complying with legal obligations, resolving disputes, and enforcing other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights described below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and we may decline your request where permitted by law.

• Right to access / right to know You may have the right to request access to the personal information we hold about you.
• Right to deletion You may have the right to request deletion of the personal information we hold about you.
• Right to correction You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and subject to exceptions, to request its transfer to a third-party service.
• Right to opt out of the sale or sharing of personal information for targeted advertising Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information, or its processing for “targeted advertising,” as defined in applicable privacy laws. You can exercise your right to opt out of these uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you live, we will automatically treat this as an opt-out request for your device and browser. If we can associate the signal sent with a specific Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, please visit https://globalprivacycontrol.org/ We do not recognize other “Do Not Track” signals that may be sent by your browser or device, other than Global Privacy Control.
• Managing communication preferences We may send you promotional emails, but you can stop receiving them at any time by using the unsubscribe option in those emails. Even if you unsubscribe, we may continue to send non-promotional emails, such as important notices about your account or orders.

You can exercise these rights where indicated on the Services or by contacting us using the contact information below. To learn more about how Shopify uses your personal information and your rights, including rights regarding data processed by Shopify, please visit https://privacy.shopify.com/en

We will not discriminate against you for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an agent to exercise your rights on your behalf. Before accepting such a request from an agent, we will require documentation showing that the agent has your authorization, and we may also require you to verify your identity directly with us. We will respond to your request within the time limits set by applicable law.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using those details, or to lodge a complaint with your local data protection authority. A list of the responsible data protection supervisory authorities in the European Economic Area (EEA) is available here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

When we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or, where applicable, equivalent contracts issued by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please contact us through the inquiry form below. Under “Inquiry details” (お問い合わせ内容) in the form, select “Other inquiries” (その他のお問い合わせ).

https://www.sanki-brand.com/contact/form_inquiry/

Seller: Sanki Shoji Fashion Company Co., Ltd.
Representative: Kumagai Hironobu, Representative Director
Address: 3-3-2 Kawaramachi, Chuo-ku, Osaka, 541-0048, Japan

For the purposes of applicable data protection law, we are the controller of your personal information.